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FAQ

THE MOST COMMON QUESTIONS

  • How long will it take to ship my items?
    All orders are shipped on Wednesday and Saturday mornings (Excluding Holidays). Please allow 1-3 days for your tracking information to be sent to your email address. The time it takes to ship your item depends on what shipping method you choose at checkout.
  • Do you offer drop off services?
    We will be offering drop off services to North Carolina A&T State University students only from August 2023-May 2023.
  • What are the payment options?
    The payment options at checkout are PayPal and a debit or credit card.
  • Do you offer bulk discounts or wholesale?
    No, unfortunately we don't offer bulk discounts for larger orders nor do we offer wholesale orders but we are looking forward to implementing it into our policy in the future.
  • What are your bracelets made of?
    The bracelet itself is made of steel wire while the charms can be made with enamel, brass, zinc alloy metal, stainless steel, and tibetan silver depending on the bracelet you purchase.
  • How large are your bracelets?
    The inner diameter of our bracelets are 2.6 inches. Our bangle bracelets are adjustable.
  • Can I swap a charm out for another one?
    All charms are randomly chosen. In the notes section of your order you can request to swap a charm out with another one and we will try to accommodate your needs but we can NOT guarantee that we can swap the charm depending on what's currently in stock.
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